Frequently Asked Questions
COMMON QUESTIONS ASKED BY OUR CUSTOMERS
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ABOUT THE RENTAL VEHICLES
Can I choose a specific make and model, and can I take my rented car outside of the US?
CAR RENTAL PROTECTION
Is insurance included in my booking, and can I remove or reduce excess amounts?
CLAIMS & CAR DAMAGES
What do I do if I have been involved in an accident and how do I contact SIXT about claims?
DRIVER'S REQUIREMENTS
How old do I need to be to rent a car, and can I rent with SIXT if I have points on my licence?
BOOKING QUOTES & RATES
How do I obtain a quote for a car, how long is this valid for and what is included in the price?
PAYMENT METHODS & DEPOSITS
What payment methods are accepted or not accepted by SIXT and can I pay in advance?
AMENDMENTS & CANCELLATIONS
How much notice must I give, and how can I change, extend or cancel the rental contract?
BILLING
How can I obtain a copy of my Invoice/Receipt and how soon is my security hold released?